alternatives.com.au Dip CH MASCH ACA Guided Relaxation Sessions Hypnotic & Deep Relaxation CDs Hypnotherapy Sessions Registered Clinical Hypnotherapist Booking Procedure: Bookings: All appointments are by pre-arranged booking only. To book your session please call 0416 272 142 or e-mail matfav@alternatives.com.au   Rescheduling or cancelling your appointment without sufficient notice makes it difficult for us to rebook that time. Therefore, all bookings must be pre-paid as security on your reservation. Please email me for details on how to:   1. Make a bank transfer/deposit 2. Pre-pay for your session using PayPal  3. To make a credit card payment Some private health insurance funds provide a rebate for Matthew’s services. Rescheduling, Cancellation & Refund Policy: If you need to cancel or reschedule your appointment our refund/cancellation policy is as follows: 2+ week's advance notice: *To reschedule: Free  *To cancel: 75% fee refund 1 to 2 week's advance notice: * To reschedule within the same week of your booked appointment (if spaces  are available): Free  * To reschedule to a later week $50 administration fee  *To cancel: 50% fee refund  Less than 1 week's advance notice: * No rescheduling or cancellation options available. However, you may transfer your appointment time to another person with prior notice.  **NB Failure to attend your appointment time without prior notice will result in your session being forfeited. Due to the nature of therapy, there are no refunds on therapy given. No refunds on specials, gift certificates or where therapy has been previously paid and not followed through. What If I Am Late For My Clinic Appointment? Your session time is reserved especially for you. Arriving late limits your session time. Your session will end on time so as not to inconvenience the following client. Full fees apply even if you arrive late.   Referrals: At times, referral to other health care professionals may be advised to ensure clients receive appropriate care at all times. Gift Certificates, CDs, Downloads, Therapy: No refunds on gift cretificates, CDs, downloads, or therapy. Skype Appointments: Once you have booked and paid for your Skype appointment,  a mutually arranged time is designated and followed through.  Rescheduling, cancellation & refund policies apply. Once your booking is confirmed we are more than happy to pre check the connections before your scheduled appointment. All you need to know about Skype ·  You need a computer with Broadband or Satellite connection. · You need Skype, which is a free programme. (Skype to Skype calls over the internet are free) · You need a webcam with built in mic and your computer needs speakers, so we can see and talk to each other comfortably. Get Skype for Windows Get Skype for Apple Mac Sydney Australia & Globally via Skype - 0416 272 142